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The number of stars indicates the standard and amenities that you can expect in a hotel. The more, the more luxurious the conditions are. However, there is no international document regulating the requirements that must be met in the facility to receive a certain number of stars. There are separate rules and scales in each country. In addition, there are also areas where such a classification is not applicable at all (for e.g. Scandinavia) or is voluntary (for e.g. England, France). Therefore, these markings should be treated with distance and when selecting a hotel make sure each time to check what services are included in the price.

Hotel rooms may be divided due to the number and type of beds. Single room (SGL) – a room for one guest, with a single bed. Depending on the standard of the hotel, the living area may vary from 8 to 14 sqm. Twin for sole use – a room for one person, with two beds.  Twin room – a room for 2 people. A characteristic feature is that it has two single beds. The term “twin” will also be used for multi-person rooms, in which there is a larger, even number of single beds. Double room (DBL) – also a two people room, but with one double so-called king-size bed. In the USA the rooms often have two large double beds. Triple – a room for three guests, usually with three single beds. Quad – a room for four people. Dormitory rooms – a type of room with many beds (often bunk beds), rented for different guests. These kinds of rooms can be usually found in the hostels and are much cheaper than regular ones.

In different hotels around the world you can find various kinds of breakfast. It's worth checking the breakfast offer during the booking process. We present basic types of breakfasts in hotels. English breakfast The breakfast usually consists of fried eggs, beans, mushrooms, small sausages and grilled tomato. Additionally, toast, coffee or tea and juice. American breakfast The breakfast usually consists of two eggs, bacon, small sausages, pancake and maple sauce. Additionally, toast, coffee or tea and juice. Optional cereal with milk. Continental breakfast The breakfast usually consists of toast, jam, coffee or tea and juice. In the extended version, you can also find hot dishes - scrambled eggs, sausages, milk soups. Viennese breakfast The breakfast usually consists of soft-boiled eggs in a glass, rolls, a plate of meat, jam or honey, and coffee with cream or tea, juice or water.   In hotels you can also find buffets full of different types of products, such as hot dishes and fruits, which you can use to compose your own breakfast.    

All hotels or similar establishments usually require guests to check-in, which involves providing or confirming guests’ personal information. Check-in procedures may vary from one establishment to another, especially for apartments or guest houses but in general: Guests are expected to provide the booking confirmation as well as identification documents, such as a passport or personal ID or, in some cases, driver’s licence, which the hotel may copy and retain for its records, and also to sign the registration form. Usually, only one guest per room is necessary in order to register. Some establishments also require from guests during the standard check-in procedure a credit card as a guarantee or even ask for a deposit to cover potential costs such as room service or mini-bar for the duration of the stay. We strongly advise you to check the check-in procedures, depending on the type of establishment you have booked but especially if you’re booking an apartment, guest house, etc. Hotels: Check-in times vary but this can range from 12PM until about 4PM depending on the establishments’ rules and regulations. Early and late check-ins can be arranged through the hotel as long as the guests provide all the necessary details to the hotel in advance and make the proper arrangements. Some hotels can charge an additional fee but some won’t accept early or late-check-ins because the reception may be closed during the night. Aparthotels and Guest houses: Please note that these are independent establishments with individual policies and might have very different check-in procedures then hotels. In most cases, these establishments don’t have a reception desk and request from guests to pick up the room keys from a different location. Sometimes customers are asked to call the property and establish the check-in procedures depending on the arrival time of the guest. Also, apartments and guest houses may ask for a deposit as a guarantee, which will be reimbursed to the customer in case of no room damage or retained in case of damage. For any additional information regarding a specific establishment, please contact us.

There are several basic types of hotel beds: single bed, double bed, a queen size bed (large double bed with a mattress size of about 153-160 x 203 cm), a king size bed (large double bed, larger than a queen size, with a mattress size of about 200-203 x 210 cm).

Many hotels offer additional services such as: wake-up calls, laundry service, room service, ordering taxis, tickets for cultural events, tourist information, keeping valuables in a safe. Some of these services may be paid. Minibar This option is usually additional and paid. Payment for consumed items (beverages, snacks) is made at the end of your stay, upon check-out. Each room should contain a list of minibar items and prices. Coffee and tea Many hotels offer complimentary coffee and tea in the room. With this service, the hotel equips rooms with coffee machines or kettles, a set consisting of tea, coffee, sugar and cream, as well as disposable or glass cups. Outside the room Additional facilities offered in the hotel are mainly conditioned by its standard. Such amenities include: swimming pools, saunas, fitness, gym rooms, biological regeneration, jewelry and souvenir shops, hairdresser, luggage storage, storing recreational equipment, conference rooms, tour guides, free parking, ironing. Internet service Most hotels provide access to the Internet. Higher grade hotels frequently offer high-performance broadband in the room. This does not involve additional costs. Some hotels will offer internet café services – charges are determined individually by each hotel. Many hotels provide wireless Internet (Wi-Fi). Sometimes this type of network is additionally restricted, and access can be paid. Hotel staff can provide information on the service charge.